This website is owned and maintained by FIBER N FIBRE, Dhaka, Bangladesh. This page informs our policies about the collection, use, and disclosure of information when users visit our website and use services.
When We Collect Information about Users
- users visit our website and navigate through the pages;
- users provide personal information for processing inquiries and purchase orders, write comments in a post, and subscribe to our newsletters or offers.
Types of Information We Collect
Personally Identifiable Information
When users send us an inquiry, we collect identifiable information about users such as name, company name, email address, phone number, and any other information required to process the related inquiry.
Aggregate Information
When users use our website, we use cookies to collect information such as browser type, operating system, internet service provider (IP address), pages visited, and services used on our website. However, none of this information identifies users personally. We collect such information to generate aggregate reports of onsite activities and improve website content and services.
How We Collect Information
- We collect identifiable information through forms. Users are notified about Privacy Policy & Terms while filling out a form and sending us messages.
- We use cookies to collect and compile aggregate data about site traffic and interaction to improve services and user experiences.
- We may appoint third party to assist us in understanding the behaviors and demographics of users.
- We use Google Analytics on our website to collect onsite information about users.
Uses and Disclosure of Information and Personal data
- To process and reply to inquiries and quote requests.
- To inform users about product information, sales promotion, and newsletters either by phone call, e-mail, or SMS.
- We may also share information about users with our business service providers, internal departments, and employees to respond to inquiries and deliver our products and services.
We do not trade, share, or transfer personally identifiable information to external parties. These may not include trusted third parties who provide us with business support or website maintenance services. We may also release identifiable data of users when such disclosure is appropriate to comply with the applicable law and regulation, enforce our policies, or protect the rights and safety.
Link to the Third-party Websites
We may have links to third-party websites such as Facebook, Twitter, LinkedIn, Instagram, or other websites. We request users to review the privacy policies of third parties websites as we do not have any control over their privacy policies, and we shall not assume any responsibility for the disclosure of information to any third party site.
Use of Personal Data Under the General Data Protection Regulation (GDPR)
The legal basis for collecting and using personal information depends on the information we collect and the context in which we collect it.
We may process the Personal Data of users because:
- We need to perform a contract with users.
- The processing is required and not overridden by your rights.
- Users have permitted us to do so.
- For inquiry or service requests processing purposes.
- To comply with the law.
Data Protection Rights Under General Data Protection Regulation (GDPR)
We shall take reasonable steps and assistance to allow users to correct, amend, delete, or limit the use of Personal Data. In certain circumstances, users have the following data protection rights:
- The right to access, update or erase the information and data we have about users: Users can request to update or deletion of Personal Data. We shall assist in making the necessary amendment.
- The right of rectification: Users have the right to request us to rectify if the given information is inaccurate or incomplete.
- The right to object: Users have the right to object to processing Personal Data, subject to the intended objection stated clearly and before processing starts.
- The right of restriction: Users have the right to request that we restrict the processing of personal information.
- The right to data portability: Users can request us to have a copy of the information we have about users in a structured, readable, and standard format.
- The right to withdraw consent: Users also have the right to withdraw their consent to process their personal information.
However, we may ask users to verify their identity and reconfirmation before responding to such requests.
Retention of Users’ Data
We shall retain users’ data only as long it is necessary and reasonable to comply with our legal obligations and applicable laws. We may retain such data for research, analysis, or legal obligations for retention for an extended period.
Transfer of Users’ Data
Users’ information and personal data may be transferred to and maintained on computers or servers outside the users’ state, province, country, or governmental jurisdiction, where data protection laws differ from the users’ jurisdiction; the user’s consent to our privacy policy represents the user’s agreement to that transfer. However, we try our best to ensure that the service providers have adequate obligations and controls about users’ data security and confidentiality of personal information.
News, Promotions, Events, and Updates
We use personal information about users to send newsletters, marketing or promotional materials, and other information that our users have requested or expressed interest in. However, users can opt out of receiving or unsubscribing communications by following the instructions to cancel their subscription requests. Alternatively, you can contact sales@fibernfibre.com with the subject line “Unsubscribe”.
We also share news and reports by the third party, we do not have any control over the contents of shared news or releases, and users are requested to review the privacy policies of third parties.
Changes in Our Privacy Policy
If we make changes to our Privacy Policy & Terms, we shall publish the revised version on this website. Contact us if you need more information regarding our Privacy Policy & Terms. E-mail: info@fiberfnfibre.com